Warranty Policy

NinoRossi handbags are handcrafted from the finest materials to ensure satisfaction. 

Please note that the variations in color and texture are the prized characteristics of beautifully tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and other elements, which would enhance the natural look of your handbag. (Please refer to our Care & Maintenance Guidelines.)

Subject to applicable conditions and exclusions, NinoRossi handbags are protected from the original date of purchase by a three-month limited warranty (proof of purchase required).

If the handbag proves to be defective in material or workmanship under normal use anytime within the first three months, we will repair or replace the item free of charge with a same or comparable product.

If replaced, defective handbags will not be returned to the customer.

Note: The customer is responsible for any costs associated with shipping the defective product to us for repair or replacement. If the handbag is deemed not to have a manufacturing defect, or was not maintained according to the care and maintenance instructions provided with the bag, then the customer will be responsible for the cost associated with the return shipping.